Support
Help protecting your PrestaShop store with PrestaShop Security Engine.
Start here
- Documentation — install, activate, configure, troubleshoot
- FAQ — licensing, updates, malware findings, performance
- Licensing — keys, domains, activations
- Customer account — license key and download
Contact support
Use the contact form for installation, licensing, or product questions.
Email: support@prestashopsecurityengine.com
What to include
- Purchase email address
- PrestaShop version (1.7 or 8.x)
- Module version (see changelog / account download)
- Store domain and a clear description of the issue
- Whether the problem is install, activation, scan, WAF, or login-related